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Shipping & Handling

When will I get my order?

  • Delivery times depend on your location and the shipping method you choose.
  • Orders placed during promotional sales may experience slight delays.
  • We will do all we can to ensure your order is delivered on time.
  • CM Nails Supply cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, Holidays, etc.
  • Please note that all orders over $100 may require a signature confirmation when delivered. Hair products must be shipped ground due to federal regulations. *If no one is home to receive the package, please contact your local postal to arrange delivery.

How do I track my order?

Once your order has been shipped, you will receive an automated email with your tracking information.

My tracking number says that my package was delivered, but I have not received it. What do I do?  

We suggest you check your local post offices because sometimes they hold the package.
If you are still having trouble locating your package, please email us and we will help resolve the issue.
*Please verify your address before placing your order. We will not be responsible if the address you provided is undeliverable and return back to us. If the package is return back to us due to “undeliverable address”, we can re-ship your package at your cost.

Do you ship Internationally?

Yes. CM Nails Supply ships internationally. 

If you have any questions about shipping your order, please do not hesitate to contact Customer Service at 1-905-290-8368 or email at:

We would love to help!